A Wheelchair Accessible Swiss Train Adventure

We arrived in Zermatt mid-afternoon and immediately went in search of a caffeine fix. We sat outside a little restaurant-bar with our cappuccinos, just taking in the feel of the place. With its cobblestone streets and many shops with steps at the entrance, it wasn’t the most wheelchair-accessible town I’ve ever visited — but there were plenty of restaurants with step-free access, and outdoor seating areas. We spent the evening wandering the main street, soaking up the alpine atmosphere. And since we were in Switzerland, and I love cheese, I obviously had to try cheese fondue. It did not disappoint!

The next morning, we took the Gornergrat rack railway up to the top of the Gornergrat mountain. From here, we had a stunning view of the Matterhorn, rising in the distance like a picture from a postcard. Sitting there with another cappuccino, looking out at that iconic peak I’d seen in a hundred photographs, I felt a little awestruck — to actually see it for myself was something else entirely.

Back in town, we tried another cheese fondue — very different in style, but just as delicious.

The following day we began our journey towards Italy. We had decided to take scenic trains, as it would give us a chance to see more of Switzerland as we travelled. The Glacier Express took us to Chur, where an overnight stopover inevitably included our third cheese fondue! Then we continued on the Bernina Express into Italy.

Through the panoramic windows, we watched spectacular scenery unfold – the landscapes shifting as we travelled through Switzerland. My boyfriend reminisced about family skiing holidays from his childhood, and I realised that this was so much more than an interesting way to get from A to B for me — it was a way of seeing places that would otherwise be completely inaccessible. I think a big part of travel — and life in general — with a wheelchair is about finding your own ways to experience as much as you can, not just accepting that something isn’t for you.

 

Accessibility Notes

For anyone planning a trip, here are some notes on wheelchair accessibility from my experience:


Timing & Weather
We visited Zermatt at the beginning of July. At around 5,200 feet, it was noticeably cooler than the other towns we visited — but still in the low to mid 20s, so sitting outside to eat was perfectly comfortable. Even at the top of the Gornergrat, which is just over 10,000 feet, it wasn’t cold. Most importantly, there wasn’t a trace of snow — snow and wheelchairs never mix well, and given the steep paths, it would have been almost impossible to negotiate with snow and ice.


Town Accessibility
It’s a fairly small town, and I don’t think it’s especially well set up for wheelchair users. I did find a hotel with wheelchair access — it was lovely and mostly accessible, but there were no handles in the bathroom. It’s probably worth checking your exact requirements directly with the hotel, rather than relying on the “wheelchair accessible” statement on booking websites.


Train Travel
Train travel in Switzerland is amazing for wheelchair users. For starters, there are so many staff on the platforms. Like many places in Europe, many of the regional trains have wheelchair‑accessible carriages, with only a small difference in height between the train and the platform.
Other trains, such as the ICE trains and the scenic trains, require a ramp to board. The ramps are already on the platforms, and there are plenty of staff around to operate them. You don’t need to notify the station in advance — you just turn up and the staff put the ramp in place when you board.

 

Further Reading
If you’d like more detail, I’ve written full reviews of the Glacier Express and the Bernina Express

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